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      Registration
      • 11 May 2023
      • 2 Minutes to read
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      Contents

      Registration

      • Updated on 11 May 2023
      • 2 Minutes to read
      • Contributors
      • Print
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      Article Summary

      1. Assuming you do not already have a user-name and password, at the Log-in screen, select the option to Register an account.


        The new user registration form is displayed.
        Note:
        This registration process is for professional visits only. For access to information on domestic visits, select the Domestic Visits hyperlink.
      2. Complete the form by entering your first and last names and your email address.  Now enter email confirmation in the correct format (both emails must match).  


        If you try to register an account for a user that already exists, a message will appear advising you to contact Support to proceed.


        The fields marked with an asterisk * are mandatory, so if you do not complete a mandatory field or input something incorrectly the system will display a validation or warning message.
         
        The Mobile No. field is an optional field, but if you omit to enter a number here, you will not receive SMS notifications.
         
        You can specify whether you prefer to receive confirmation of visit bookings, cancellations via email or SMS in your profile.

      3. Select your Company from the drop-down list.
      4. If your company is not listed, select the Tick this box... checkbox and complete the necessary fields to register a new company.
        Note:
        If a category has been selected in error, the Company drop-down can be cleared by using the Backspace key.
      5. If your company is available in the drop-down list and there is more than one address for the company, select the correct address from the Company Address drop-down.
      6. If the address is not listed, select the Tick this box... checkbox and complete the necessary fields to register the new address for your company.



        Next, you will need to provide documentary evidence to support your registration - a list of appropriate documents is provided.

      7. Email your credential to the email address specified.


      8. Select the checkbox to acknowledge that you agree to the Disclaimer and Privacy Policy - both of which can be viewed by clicking on the relevant hyperlink.  
      9. Select the checkbox to acknowledge that you agree to the Conditions of Entry - details of which can be viewed by clicking on the hyperlink.
      10. Confirm that you are not a robot.


        If the message to email credentials is displayed on the Registration form, when you select Submit, a reminder is displayed advising you to submit your credentials to the email address specified.

      11. Select Confirm to acknowledge the message and proceed.


        Confirmation that your request has been submitted is displayed.


        In addition, a notification appears at the bottom-right of the screen, indicating that your request has been submitted successfully and that an email providing login details will be forwarded to your registered email address on completion of the review process.


      12. Select Home to return to the home page.
         
        Your request is submitted to the pending queue of the Admin Portal, where it will be assessed and either Approved or Rejected. If it is approved, you will receive an email similar to the example below confirming your registration and issuing your password.


        If your request is rejected, the email you receive will detail the reason/s why and will also advise whether or not you may reapply.
        Note:
        If you are unable to reapply, no further action will be taken and you will be unable to access the system.

        If you are able to reapply, the link in the email takes you to the registration page and your company details are pre-populated into the relevant fields.  


      13. Follow the process outlined above to re-submit your registration request.
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